Hbr's 10 Must Reads on Trust - Harvard Business Review

Descriere & specificații

nBusiness success begins with trust.Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent--and more costly.If you read nothing else on trust, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company.This book will inspire you to: Develop trust through competence, legitimacy, and impactUnderstand the neuroscience of trustFollow through on your commitments to stakeholdersNegotiate better with an untrustworthy counterpartSee your company through the eyes of your customersRebuild relationships after a breakdown of trustThis collection of articles includes Begin with Trust, by Frances X. Frei and Anne Morriss; The Neuroscience of Trust, by Paul J. Zak; Dig, Bridge, Collectively Act, by Tina Opie and Beth A. Livingston; Rethinking Trust, by Roderick M. Kramer; How to Negotiate with a Liar, by Leslie K. John; The Enemies of Trust, by Robert M. Galford and Anne Seibold Drapeau; Don't Let Cynicism Undermine Your Workplace, by Jamil Zaki; The Trust Crisis, by Sandra J. Sucher and Shalene Gupta; Customer Data: Designing for Transparency and Trust, by Timothy Morey, The

Produse similare

Harvard Business ReviewDealing with Difficult People - Harvard Business Review

99,15 lei123,94 lei-20%

Harvard Business ReviewInfluence and Persuasion (HBR Emotional Intelligence Series)

99,15 lei123,94 lei-20%

Harvard Business ReviewConfidence (HBR Emotional Intelligence Series)

99,15 lei123,94 lei-20%

Harvard Business ReviewFocus (HBR Emotional Intelligence Series)

99,15 lei123,94 lei-20%

Harvard Business ReviewMindful Listening (HBR Emotional Intelligence Series)

99,15 lei123,94 lei-20%

Harvard Business ReviewHbr's 10 Must Reads on High Performance, Updated and Expanded (Featuring Nine Things Successful People Do Differently by Heidi Grant) - Harvard Business Review

133,67 lei167,09 lei-20%

Harvard Business ReviewPower and Impact (HBR Emotional Intelligence Series) -

99,15 lei123,94 lei-20%

Harvard Business ReviewHbr's 10 Must Reads on Managing People, Updated and Expanded (Featuring Are You a Good Boss--Or a Great One? by Linda A. Hill and Kent Lineback) - Harvard Business Review

133,67 lei167,09 lei-20%

Harvard Business ReviewHbr's 10 Must Reads on Leadership, Updated and Expanded (Featuring Begin with Trust by Frances X. Frei and Anne Morriss) - Harvard Business Review

133,67 lei167,09 lei-20%

Harvard Business ReviewHbr's 10 Must Reads on Emotional Intelligence, Updated and Expanded (Featuring What Makes a Leader by Daniel Goleman) - Harvard Business Review

133,67 lei167,09 lei-20%

Harvard Business ReviewHBR Guide to Critical Thinking - Harvard Business Review

108,87 lei136,09 lei-20%

Harvard Business ReviewHBR Guide to Leading Through Change - Harvard Business Review

108,87 lei136,09 lei-20%