Active Listening: Improve Your Ability to Listen and Lead, Second Edition - Center For Creative Leadership

Descriere & specificații

n nListening well is an essential component of good n leadership. You can become a more effective listener n and leader by learning the skills of active listening. n Working relationships become more solid, based on trust, n respect, and honesty. Active listening is not an optional n component of leadership; it is not a nicety to be used to n make others feel good. It is, in fact, a critical component n of the tasks facing today's leaders. n In this new edition, we've added tips and advice dealing n with virtual active listening, and incorporated up-to-date n research from both inside and outside CCL to make sure n you can best meet the leadership challenges you face in n today's world.n

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