Accountability at Work: How to make and keep promises and have others do the same - Carolyn Taylor

Descriere & specificații

n n''You can count on me'' is a phrase we don't hear often enough in the workplace. It is the language of accountability - and putting accountability at the heart of any business can be transformational. In this step-by-step guide, Accountability@work, Carolyn Taylor, one of the world's foremost experts in organisational culture change, shows how to master the promise-making process and establish a lasting culture of accountability.n n n nThis book will help you to consistently: n n- deliver your promises, and have others do the same n- be a creative and effective leader, holding others to account n- maximise your productivity and capacity to perform n- make lasting culture change within your organisation n- build your reputation as someone people can count on. n n nImagine a world where everyone did what they said they would do, exactly when they said they would do it...Think what an impact being a renowned promise-keeper would have on your reputation and your customers' trust of you, and how it might alter the way your business and work relationships function...This is the life-changing power of accountability. from the Forewordn n nn

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